Club Pilates Bay Park

Club Pilates Bay Park is a Pilates studio in Bay Park with two studio rooms. Members say the second room means a class starts every half hour, and that classes vary between instructors, with Center & Balance and Flow 1 among those mentioned. Reviewers praise the instructors, one calling it a place where no two classes are the same, and a pregnant member says they were looked after well. A man who had injured his foot and could no longer run says Pilates became a favourite. The criticisms are about management and accessibility. Reviewers describe unanswered phone calls, a membership that was not cancelled when requested, and instructors who were not sensitive to hearing disabilities. One says the studio could be cleaned more thoroughly.

• Class every half hour
• Varied classes between instructors
• Instructors praised
• Welcoming to beginners and expectant mothers

• Management hard to reach, cancellation problems
• Some instructors lack accessibility awareness
• Cleaning could be more thorough

• Sheila A.October 2026

  The instructors are great. The management and operations are the worst I have ever seen: first, they don’t answer the phone. Second, they make false representations about what you're buying, for example, that you're getting a year-long membership that includes a party and private sessions. Then they refuse to write back or answer when you try to schedule. Also, if you have an emergency and need to drop out of a class, they refuse to answer your phone or call you back, and then charge you $15. I actually have time-stamped proof that I canceled within 12 hours, yet they still charged me. I've been going to the studio for years, and it gets worse every year. It's gotten to the point where I'm left only to write a review and warn other prospective clients what they will face when they sign up. Surprisingly, they run operations this way when so many competitors are out there vying for your business. It's mind-boggling and I feel bad for the instructors.

• Jeffrey T.July 2026

  I never thought I would be a Pilates guy, but after injuring my foot and no longer being able to run, I decided to give it a try and Pilates may be one of the best things I’ve ever discovered. I’m so glad my wife recommended it to me. At first, I was a little hesitant about being a guy taking the classes, but after three months of attending weekly, I’ve never felt better. I genuinely look forward to every class and really enjoy the instructors and the other members. A special shout-out to Tyler! He has been incredibly patient in teaching me how to use the reformer and properly perform the different exercises. He continues to help me with adjustments each week, and I can feel myself getting stronger and improving with every class. Honestly, I’m not sure I would have stuck with it without his guidance and encouragement. He has made a huge difference in my experience. My wife saw how much I was enjoying it and ended up leaving her gym in Hillcrest to join the Club Pilates Bay Park community too. I don’t write reviews often, but this studio has had such a positive impact on my life that I wanted to share my experience. I would highly recommend Club Pilates Bay Park to anyone! Thanks for the great experience!

• Sofia R.May 2026

  Instructors and most front desk staff are AMAZING!!!! Unfortunately, the general manager Shelby is awful to work with. I submitted my cancellation request as I moved, she confirmed it was canceled and didn’t explicitly tell me I needed to fill out a form; then proceeded to not cancel my membership and charge me another month, refusing to refund me. CA law makes it so you are able to cancel 1 day prior to billing, regardless of what a company’s cancelation policy is.

Reviews from Google. Read all 128 reviews on Google Maps