Bondi
Yoga By the Sea: Sydney & the Central Coast
About
This yoga studio has received significant criticism for its customer service, with multiple reviewers expressing dissatisfaction. There are allegations of poor communication and a lack of accountability from staff, particularly from management. Reviewers share experiences of overbooked classes that were allowed to be booked via an outdated website, leading to frustration. While some mention the quality of yoga classes and instructors positively, overall sentiment leans towards a negative perception due to operational issues. The studio's online presence is also criticized for being difficult to navigate, suggesting a need for modernization. The commentary highlights a consistent theme of poor customer handling and inefficient systems, making it a potential concern for prospective clients looking for a professional and responsive environment.
Why people love it
- Some instructors and class quality receive positive feedback
- Classes may offer enjoyable experiences when not plagued by booking issues
Things to know
- Extremely poor customer service with accusations towards dissatisfied customers
- Outdated website that complicates booking processes
- Overbooked classes leading to frustration among clients
- Management responses perceived as dismissive or unprofessional
Styles & atmosphere
Atmosphere & facilities
Customer service, outdated systems
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