Mountainside Fitness

Located in Phoenix, this fitness center offers a comprehensive gym experience with a variety of equipment and amenities, including a sauna and smoothie bar. Reviews highlight the facility's cleanliness and friendly staff, particularly praising individual trainers for their supportive approach. Many members appreciate the wide range of fitness classes, especially yoga. However, there are significant concerns regarding customer service practices, particularly related to membership cancellations and experiences with staff. While the facility generally receives positive remarks for its atmosphere, some members reported issues with equipment maintenance and cleanliness that could detract from the overall workout experience. The gym is seen as an accessible option for families, though recent reviews indicate a need for improved management response to member concerns and better maintenance of facilities.

• Friendly and helpful staff
• Clean and well-maintained facilities
• Diverse fitness classes, especially yoga
• Good atmosphere for working out
• Convenient location with ample parking

• Poor customer service regarding membership cancellations
• Issues with equipment maintenance and cleanliness
• Inconsistent temperature control in workout areas
• Aggressive marketing tactics and potential billing scams
• Limited hours for amenities like the sauna