PURE Yoga Ngee Ann City

This yoga studio offers a welcoming atmosphere with a diverse range of classes, including wall yoga, acroyoga, and aerial yoga. Members appreciate the friendly and helpful front desk staff, who provide exceptional customer service. The facility is spacious, clean, and well-maintained, enhancing the overall experience for practitioners. While many enjoy the professional instructors and positive vibes, some members express dissatisfaction with customer service during contract renewal and booking. The studio's environment fosters community and support, making it a preferred choice for yoga enthusiasts seeking to improve their practice. However, there are concerns about management and the need for improvements in certain areas, particularly regarding communication and support.

• Friendly and helpful front desk staff
• Wide variety of yoga classes available
• Spacious and clean facility
• Professional and experienced instructors
• Supportive and positive atmosphere

• Inconsistent customer service regarding contract issues
• Difficulties in the booking system
• Some instructors perceived as unapproachable
• Class schedules may not accommodate all members
• Management issues noted by several members